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I’m a freelance designer but one of the companies I work for are mainly retirees and always call me...

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I’m a freelance designer but one of the companies I work for are mainly retirees and always call me for IT support.

Client: I got a new smart phone and I want you to set my email up on it.

Me: OK no worries. Is it an iPhone or an Android?

Client: It’s an iPhone.

Me: OK. I can help you do this remotely. Go to the settings app. It looks like a small cog.

Client: I don’t have that app do I need to download it?

Me: No. It’s an app that’s already installed on your phone when you buy it.

Client: Well it’s not on my phone.

Me: Are you sure it’s an iPhone?

Client: Yes! It’s a Samsung iPhone!

Me: Look at the front of the phone. Does it have Samsung written on the front?

Client: Yes it does.

Me: Ok, that’s not an iPhone. It’s a Samsung, Android phone. No worries! We can still set up your email on it.

Client: No! The salesman said it’s an iPhone! It has a touch screen and everything!

Me: Yes, they are similar to iPhones, they are a smart phone but run a different operating system.

Client: Do I need to download the iPhone app?

Me: Tell you what. Why don’t you bring the phone to me and I’ll set up the email. We’ll have coffee.

Client: Ok! Thanks! I’ll bring cake.


> Want to know if freelancing is for you?

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HarlandCorbin
4 days ago
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Not a CFH, they are bringing cake! This is an opportunity to teach them a little over coffee.
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How To Make Ubuntu Look Like Mac (In 5 Steps)

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A step-by-step guide for making Ubuntu look like a mac, covering everything from GTK theme and icon set to fonts and desktop docks.

This post, How To Make Ubuntu Look Like Mac (In 5 Steps), was written by Joey Sneddon and first appeared on OMG! Ubuntu!.

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HarlandCorbin
12 days ago
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No Thanks!
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How the U.S. Air Force Mapped the World at the Dawn of the Cold War

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HarlandCorbin
48 days ago
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Precursor to GPS, my guess is that they used this to work out the bugs in the GPS satellites!
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How To Enable The “Ribbon” UI in LibreOffice 5.3

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libreoffice app iconsLibreOffice 5.3 was released recently, and among its features is an experimental Microsoft Office style Ribbon toolbar layout. And you may be wondering how to enable it. Well, we’ll show you how to enable the notebookbar toolbar in LibreOffice 5.3 in just a tick — first we need to recap why the feature  is there in […]

This post, How To Enable The “Ribbon” UI in LibreOffice 5.3, was written by Joey Sneddon and first appeared on OMG! Ubuntu!.

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HarlandCorbin
48 days ago
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Fingers crossed that the ribbon remains optional.
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Video

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HarlandCorbin
54 days ago
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1 public comment
glenn
54 days ago
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check out that monitor
Waterloo, Canada
wreichard
49 days ago
Back when floppies were actually floppy!

Google Voice is getting an upgrade

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HarlandCorbin
74 days ago
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Oh no, not again. Hopefully they make the app more usable instead of trying to jam it together with something like hangouts.
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